Privacy Practice & Guidelines
klusknit Privacy Practice & Guidelines (Privacy P&G) describes how we collect, use, process and disclose your Personal Data through the use of klusknit mobile application and website and the attending products, functions and features for the protection and handling of personal data in accordance with applicable data protection laws and regulations.
This Practice applies to all personal data processed by klusknit, whether provided by users or collected by the App.
Data Collection and Processing: klusknit app collects and processes personal data for the purpose of providing its services to users. This includes, but is not limited to, user legal names, nick names (defined by user and unique), mobile phone numbers, email addresses, property addresses, location and klusknit usage usage data (collectively known as Personal Data).
Use of Personal Data: klusknit uses personal data only for the purposes for which it was collected, that is, to authenticate users, to verify they live in the respective klusknit community. Other uses may include, but is not limited to, providing services to users, communicating with users, improving the App’s functionality, and complying with legal requirements. Any additional use of personal data with be upon expressed consent of the user.
Examples of personal data usage by klusknit:
Personal Data that directly identify user is used to (i) authenticate user during signup and onboarding, and subsequent logging-in; (ii) assign the klusknit community in which user resides; (iii) send user communications on products, services or events that may be of interest or relevance based on user profile.
Location Data (of the mobile device) is used facilitate ease of use and quick access. This includes, among others, when user makes a Blocker or Blockee report in the Parking Monitoring function, or when creating hazard, security or traffic Alerts.
User(-created) Nickname is displayed in klusknit app whenever users make a post or create an Alert, Discussion forum, Event, Favour, Parking Moritoring or any new features introduced in the future. User’s legal name, mobile device number and property address is not displayed or known to other klusknit users unless divulged by you personally.
Sharing Personal Data: klusknit will not share personal data with any third parties, except in the following circumstances:
- with the user’s consent;
- as required by law or regulatory authorities;
- to third-party service providers that process personal data on our behalf (eg. cloud storage providers);
as part of a corporate transaction or restructuring, such as a merger or acquisition.
Use of Aggregated Data: From time to time, klusknit may perform analysis, share or publish observations derived from the usage of klusknit by groups of users with regard to overall demographic and/or purchasing tendencies of a community. These observations will be presented in an aggregated and anonymous form, and will never divulge any user’s personal data.
Data Retention: klusknit will retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Data Security: klusknit is committed to protecting personal data and has implemented appropriate technical and organizational measures to ensure its security. However, the App cannot guarantee the security of personal data transmitted through the internet or stored on its systems.
User Rights: Users have the right to access, rectify, erase, restrict, and object to the processing of their personal data. Do note there are data that are mandatory and cannot be amended or erased as they are used to authenticate user’s access and usage of klusknit. Mandatory data can only be erased by user rescinding to be a member of klusknit.
Updates to Practice: klusknit may update this Practice from time to time to reflect changes in legal or regulatory requirements or changes in the App’s data processing activities. Users will be notified of any significant changes to this Practice.
If users have any questions or concerns about this Practice, they should contact klusknitdotcom at klusknitadmin@metafi.net
Privacy Guidelines for klusknit Users
Social media today is a common form of interaction and exchange of information. It is important for users of klusknit to be aware and deliberate in how much information about themselves or others that they should be sharing. While we at klusknit dotcom sdn bhd (klusknitdotcom) endeavours to provide a safe and secure environment for interactions, no data transmission of information over the Internet can be completely secured or guaranteed. There will always be vulnerabilities that can be exploited by bad actors.
To help you to protect your privacy and personal information, here are some guidelines to adhere to whenever you are interacting on the klusknit platform:
I. Protecting User Privacy
Personal Identifiable Information (PII) and Doxing. Do not post or share any personal data and/or sensitive personal information pertaining to yourself or others, whether publicly or in any manner. This prohibition includes passwords, identification numbers, bank account information, birthdates, home or work addresses, and other commonly recognized personally identifiable information.
Privacy Invasions. Do not post content, information, recordings or documents that promotes, facilitates, or results in the invasion of another person’s legitimate expectation of privacy. This prohibition includes intimate images and video posted without consent, and threats to publicly post images for the purpose of embarrassing or harassing another.
II. Maintaining the Integrity of klusknit Platform
Non-Genuine Behavior (Misinformation, Disinformation, and Impersonation). Content designed to or that could mislead, defraud, or otherwise harm our users is prohibited. You should not or attempt to cause confusion between you and any other person, organization, or company, or mislead users about the origin of the content you post or your affiliation with any other person, organization, or company. Whilst certain exceptions such as parody and satire may be permissible if clearly identified, there is limit to such exception.
Spam/Resource Abuse/Malware. You shall not use our services in any manner whatsoever to send bulk unsolicited messages or post content of any type or nature, including repetitive, off-topic messages or posting, or any posting designed to direct commercial activity to a non-klusknit site. You shall not create or use multiple accounts for the purpose of promoting or suppressing content posted by you or others, or to defeat the security and content moderation tools used by klusknitdotcom. Do not use our products for phishing or to transmit viruses, malware, or any other items of a destructive nature. Do not take actions that would interfere with the operation of networks, servers, or other infrastructure belonging to klusknitdotcom or others.
Abandoned Accounts. If you have not accessed your account in more than one year, your account may be deactivated and all content in your account may be deleted, removed and purged.
III. Respecting Intellectual Property
Copyright and Intellectual Property. Do not post content that violates / infringe any person’s copyright, trademark, or other intellectual property right, or any legal or equitable rights of others. You shall be solely responsible and fully liable in the event your posting violates or infringe the copyright, trademark, or other intellectual property right, or any legal or equitable rights of others.
klusknitdotcom will remove such content if we discover any possible violation or infringement, or upon the request of any person.
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