How to register
For individuals, all you need is to provide:
- Full name – this will be used as part of the verification so it is important to provide your full name as it appears on your IC. Don’t worry, for privacy reasons, we do not display your full name to other users on the app.
- Nickname – this is the name which you would like displayed in the app (you can change it later if you wish, as long as it is not a name that is already taken)
- Email address.
For companies/businesses, all you need is to provide:
- Company / Business name – this will be used as part of the verification so it is important to provide the name as per company / business registration. Don’t worry, for privacy reasons, we do not display your full name to other users on the app.
- Nickname – this is the name which you would like displayed in the app (you can change it later if you wish, as long as it is not a name that is already taken)
- Email address.
How to get verified
To verify yourself, you will need to provide documentary proof of genuine residency, i.e. a utility / telco bill showing your name and your address. Watch this video for a step-by-step guide
We understand that sometimes your home could have been purchased under a company name – you can get verified by providing a utility / telco bill showing the company name and address, plus proof of your relationship with the entity.
How to get verified if I don’t have a bill in my name
You will need to get your family member or landlord to perform the verification and then nominate you.
How to nominate my family member / tenant
After successful verification, tap the profile icon on top right, go to ‘My Nominees’, then tap ‘+’ and input details requested.
The nominated member must also download the klusknit app and register. Upon registration, they will have automatic access to the klusknit.
As a landlord you can also nominate tenants as verified users if there are no utility bills in the tenant’s name. If the tenant is living in a different address (eg in an investment property), you will need to perform verification for that address first, before nominating the tenant.
How to join a klusknit community
Membership to a particular klusknit is open to any resident of the neighbourhood. Unlike other social media neighbourhood groups, you do not need to be invited to join. As a resident you have the right to join your klusknit, which will be based on your address.
How to join a sub-klusknit community
When a sub-klusknit is created by a user, a notification is sent to the entire klusknit – you can click on this notification to join. Alternatively, you scan the sub-klusknit directory of the klusknit to identify and join – Tap ‘down- arrow’ at the top and choose ‘Explore other klusknits’. You can also see the directory of sub-klusknits that have been created in your klusknit at the “About this klusknit” page
How to join a Social Interest Group (SIG)
Depending on the option chosen by the creator of the group, SIGs can be:
- open to all members of a klusknit, or
- open to a particular sub-klusknit or
- open to a Resident Group, or
- open to specific individuals (private SIG).
Upon creation of an SIG, a notification will be sent to targeted members who are eligible to join.
Alternatively, you can search for SIGs by clicking the klusknit selector at the top left corner, and “Explore other klusknits” at the bottom of the menu dropdown. There is also a directory of applicable SIGs in the “About this klusknit” page.